Quality and customer care is key to Moore Services

ACCREDITATIONS & ASSOCIATIONS

Quality

Our commitment to quality is evident through registration with ISO 9001:2008. We are also currently working on achieving ISO 14001:2004, which identifies and controls the environmental impact of our activities, products and services, and to improve our environmental performance continually to implement a systematic approach to setting environmental objectives.

Customer Care

Customer care is key to building a mutually beneficial partnership with all of our clients, our policy is to ensure that all our staff are fully trained in our customer care programme, which also forms part of our induction training.

We have based our customer care policies on providing a personalised service and adapting ourselves to accommodate the delivery of functions and services for our clients such as sanitary supplies, window cleaning and linen supplies.

We are flexible, proactive, innovative and committed to every client being 100% satisfied with our service as customer care is extremely important to Moore Cleaning Services.

Out of Hours Contact

Moore Cleaning Services has a 24-hour emergency response team in place to react to any 
emergency situations that are available on dedicated phones to ensure we can assist you with unforeseen occurrences.

Moore Cleaning Services are members of :

BICS (British Institute of Cleaning Science)

ICCA (Irish Contract Cleaning Association)

NISO (National Irish Safety Organisation)

Dublin Chamber of Commerce

ISO 9001:2008 Certified

ISO 14000 – Awaiting audit for certification